FAQ

How do I take part in the Dubai Ride 2020?

All participants over 13 need to register at DubaiRide.com and will receive a unique QR code by email. You must bring this code with you to the event. Please have your code ready to present at the ride reception areas - don't leave it in your car! QR codes will be accepted on mobile devices or print out. Please read all FAQs below to ensure you have the relevant equipment for the event.

What are the difference between the 2 routes?

The 4km Family Route takes place on Sheikh Mohammed Bin Rashid Boulevard and is suitable for participants aged 5 and older who can competently cycle 4km. The General Route is a longer route that includes changes in elevation. This route is suitable for participants 13 and older who can competantly cycle 14km as a minimum.

Can people of determination take part?

Of course, the Dubai Ride 2020 is an all inclusive community event - please contact us at [email protected] to take part in the event so we can share the dedicated meeting point and time to ensure a safe ride for you. Please note bikes with trailers will only be permitted on the Family Route. For those people of determination wishing to ride on the General Route, this will be looked at on a case by case basis.

Can I take part in a wheelchair?

Yes you can. We have a dedicated safe route for People of Determination in wheelchairs on the 4km Family Route. Wheelchair participants will be directed to keep to the right for safety reasons.

What measures do you have in place to make sure my family is safe on this ride?

"We have put strict measures in place to protect the safety of everyone involved in the Dubai Ride. If you have felt unwell in the past 14 days, have been in contact with someone known to have received a positive COVID-19 test result or you have a high temperature then you are NOT to attend the ride, even if you have registered. Masks must be worn at all times, there will be multiple temperature checks for all participants before they start the ride and santisation stations throughout the event area. You must maintain social distancing at all times."

Shall I bring my own sanitiser?

Definitely Yes! Sanitizer will be available at the event but please carry your own with you.

Can I rent a bicycle at the venue?

No. All participants must bring their own roadworthy bicycles for safety and hygiene reasons.

Is the Dubai Ride a race?

This is not a competitive event or a race, there is no timing and maximum speed limits set by the event must be adhered to. This is a community event to encourage general fitness and an opportunity for you to ride on some of the most iconic roads in Dubai, so please enjoy your ride and don’t race each other. Please respect younger, less experienced cyclists who will be on the route alongside you.

Do I need to wear a helmet?

Yes, helmets are complusory. Dubai is one of the safest places to cycle but we all need to be safe when enjoying our rides. Dubai Police will be making sure everyone is wearing a helmet so that you are legal. Anyone without a suitable helmet will not be permitted into the event area. This also includes children on bike seats or in bike trailers.

Is there water available on the route?

Yes, there are multiple water points around both routes, thanks to our sponsor Mai Dubai. There are self-service points around the route that you can stop at to get water. Please ensure you safely stop your bike and continue on the route as efficiently as possible to avoid congestion. Remember to put your empty bottle in the bin provided so we keep Dubai clean!

What shoes do I wear?

All participants must be in closed sports shoes e.g trainers or cycling shoes

What clothing should I wear?

Please wear sportswear or cycling clothing for the ride. We ask all participants to dress modestly and be respectful – this is a community event for all so let’s make sure everyone feels welcome.

Will food be available at the venue?

There will be no food available at the venue, however food can be purchased in Dubai Mall after the event. Please do not enter the mall with your cycling shoes on to avoid floor damage.

I would like to enjoy Dubai Ride with a group of friends or colleagues. How can I do that?

We recommend riders to make clear arrangements prior to arrival and to enter the check in area as a group. You will be required to socially distance at all times. Please note that stopping on the routes to wait for other riders is not permitted to ensure safe flow for all riders.

Can I take photos?

Yes, however stopping is not permitted on the course to protect yourself and others from being injured by oncoming cyclists.

What is the maximum speed limit on the ride?

For the Family Route it is 15kmh and on the Sheikh Zayed Road Route it is 25kmh.

Can I do more than one lap?

Yes you can! Please be aware that there is a closing time, so cut-offs at various points on the course must be observed. You will be directed accordingly on the day.

What happens if I cannot complete the ride?

Don’t worry, we’ve got you covered! If for any reason you are unable to complete your chosen route, we will have transport to take you and your bike back to the an area close to the car parks.

What happens if I get separated from my child ?

For the Family Route, please head to the stage area, in direction of the traffic. For the Sheikh Zayed Road Route, please approach the nearest security guard or ride marshall to assist you.

Where do I locate Lost Property?

For the Family Route, please head to the stage area, in direction of the traffic. For the Sheikh Zayed Road Route, please approach the nearest security guard or ride marshall to assist you.

Will I require lights on my bike ?

If you plan to cycle from home before sunrise, bike lights are required for safety. Lights are optional for the ride but we do recommend having a red rear light in non-flashing mode, especially before sunrise

Will toilet facilites be available?

Emergency toilets facilites will be available but limited. We advise participants to plan accordingly.

Do I need to register?

This is a free event but numbers are limited so registration is essential and a ticket/registration QR code is required on the day to gain access to the routes. All participants over 13 need to register at DubaiRide.com and will receive a unique QR code by email. Up to three under 13’s can attend with a single parent or guardian over 21, under the same QR code.

Does my child need to register?

The minimum age for the ride is 5 years old. Children over 5 years old can take part on the Family Route, when supervised by an adult and must be able to competantly cycle 4km. Children 13 and over can ride on the General Route with adult supervision and must be able to competantly cycle 14km. All participants over 13 need to register at DubaiRide.com and receive a unique QR code by email. Up to three under 13’s can attend with a single parent or guardian over 21, under the same QR code.

Can I register friends to join me?

All participants over 13 years need to register individually. If you are planning to ride with a group of friends, please make arrangements accordingly and book the same time slot.

I can't find my QR code

Don't worry, all QR codes will be sent with your parking allocation prior to the event. Keep an eye out!

Where can I park?

All parking information will be shared closer to the event. It is very important for safety that you utilise your allocated parking area.

Can I arrive by bike?

Of course. We encourage participants to arrive by bike to the dedicated check in zones, if your route from home is safe and on roads where cycling is permitted. When considering this option - take note that the roads will be much busier after the event. Stay Safe. Please ensure that if you arriving and it is still dark that you have lights on the front and rear of your bike.

Can I arrive by taxi or be dropped off at the check in area?

Yes. We have a dedicated dropoff zone at the event and we will share information closer to the event by email and on the website. Please ensure your taxi is aware you will be bringing a bike.

Can I arrive by metro?

The metro will be unavailable at the time of the event. Please arrange to arrive by car, taxi or by bike, if it is safe to do so.

What time can I arrive before the ride starts?

Please arrive 20 minutes prior to your chosen time at DubaiRide.com at your allocated location, which will be emailed to you prior to the event. Please note, you must be ready to check in at the event start area at your selected time. Latecomers will not be permitted.

What is the latest time I can arrive at Dubai Ride ?

Please arrive 20 minutes prior to your chosen time at DubaiRide.com at your allocated location, which will be emailed to you prior to the event. Please note, you must be ready to check in at the event start area at your selected time. Latecomers will not be permitted.

What happens when I arrive?

Arrive with your mask, Dubai Ride bib, helmet, bike and QR code ready.

Can I switch parking locations?

Unfortunately this is not possible to ensure smooth experience for all riders. Please ensure you arrive at your allocated location. Note, that the route is the same for all.

What if I am late?

Please arrive 20 minutes prior to your chosen time at DubaiRide.com at your allocated location, which will be emailed to you prior to the event. Please note, you must be ready to check in at the event start area at your selected time. Latecomers will not be permitted.

Can I bring my bicycles on my roof rack?

No. The car parks have low ceilings and there is a maximum vehicle height of 2m. Please ensure your bicycles are either on the back of your vehicle or inside so that they are safe.

What type of bicycle do I need for this ride?

You can use any type of bicycle with at least 2 wheels. But, it must be road-worthy, safe, well maintained and with good working brakes. Your bicycle needs to be non motorised.

Can I bring my bicycles on a rear car bike rack?

Yes. Rear car bike racks will be permitted into the parking area.

Can children take part?

Yes of course. We want everyone to have fun - All children must be able to competently cycle the route distance they have chosen. Children over 5 years old can take part only on the 4km Family Route, with adult supervision. Children over 13 can take part in the 14km General Route as long as they register at DubaiRide.com. Please note that all participants are subject to the rules and regulations for the Dubai Ride.

Can my child ride in a bike trailer?

Trailers are permitted on the 4km Family Route only, with helmets compulsory for all participants.

Can my child ride in a bike seat?

Child bike seats are permitted on the 4km Family Route only, with helmets compulsory for all participants.

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